Energy Management and Utility Billing
Our energy management and billing platform helps commercial property owners and facility managers measure building performance, recover energy costs and understand electricity profit across their portfolio, while preparing for Western Australia’s evolving embedded network Code of Practice and supporting ESG scope 2 emissions reporting.
Energy management for embedded networks
We provide scalable energy management systems for commercial buildings, shopping centres, retirement villages, light industrial estates and big-box retail sites. Our platform consolidates data from meters and sub-meters so you can see how electricity is used by tenants, common services and shared infrastructure, and how that translates into cost and profit.
The system is fully cloud based and built on Microsoft Azure and Salesforce CX, providing enterprise-grade reliability, security and uptime. This gives asset owners and facility managers confidence that critical billing, reporting and customer data is hosted on proven enterprise platforms rather than isolated on-premise systems or fragile spreadsheet processes.
In many cases we can integrate directly with existing smart meters on site, using their interval data to drive performance insights, billing and profitability reporting. Where legacy or basic meters are a limitation, we can often upgrade metering infrastructure at a very competitive cost, allowing you to step up to modern smart metering without replacing your entire electrical installation.
To remove the barrier of up-front capital, these metering and monitoring upgrades can be delivered under rent-to-buy style finance arrangements, with no initial CAPEX required. You gain the benefits of better visibility, more accurate on-charging and improved compliance support immediately, while payments are spread over an agreed term.
Our system already monitors thousands of billing points and supports on-charging of millions of units of electricity every month, providing a proven foundation for reliable billing, electricity profit reporting and audit-ready records.
Billing, profit and transparency
Accurate, transparent billing is central to recovering energy costs and managing risk in embedded networks and on-site supply arrangements. We map meters to tenancies and common areas, apply agreed tariffs and network charges, and generate clear statements that show how charges relate to measured consumption and how much margin or electricity profit is being achieved at each site.
Our system automatically generates billing statements and associated reports on a monthly cycle, significantly reducing administrative burden and the risk of human error compared with manual data handling and spreadsheet processes. For facility managers, this means less time spent chasing readings and preparing invoices, and more time focused on asset performance and tenant relationships.
Because the underlying data is stored and organised systematically, it also supports the record-keeping, disclosure and customer information expectations contained in the Voluntary Embedded Networks Code of Practice and the forthcoming AES Code of Practice in Western Australia.
Dashboards, alerts and ESG
Our platform provides standard dashboards and reports that surface the information asset and facility managers need, without requiring one-off custom development for every site. Typical views include whole-of-site consumption, breakdowns by building or tenancy, common-area usage, electricity profit by site or portfolio, and exception reporting for missing or unusual data.
Automated alerts notify you of issues such as abnormal consumption patterns, missing meter data or anomalies that could indicate faults or data problems, enabling faster investigation and resolution. Unlike systems that rely solely on unattended alerts, our in-house service team actively monitors these events so you are not waiting weeks or months to discover that a meter has gone offline and data has been lost. When an issue is detected, our technicians notify you and proactively investigate, coordinating site attendance where required to restore metering and protect the integrity of your billing and reporting.
Because the metering and billing data is granular and time-stamped, it also supports ESG programs by feeding into scope 2 electricity emissions reporting at both asset and portfolio level.
Embedded networks and compliance support
Western Australia is tightening expectations on embedded electricity networks and other on-site power supply arrangements through the Alternative Electricity Services framework and related Codes of Practice. Asset owners and facility managers in commercial buildings, shopping centres, retirement villages, light industrial estates and retail centres will increasingly need systems that can demonstrate fair pricing, accurate metering and clear information for customers in these networks.
Our role is to provide the metering, data and documentation tools needed so that the nominated embedded network seller or operator can meet their obligations efficiently. This includes maintaining reliable meter registers and billing histories, supporting reasonable approaches to estimation and correction when data is missing, and enabling transparent communication of tariffs, supply arrangements and any renewable assets that form part of the offer.
We can also assist with all aspects of change management and transition, whether you are moving from a manual billing process, spreadsheet-based workflows or a legacy AMI platform. From discovery and migration planning through data mapping, commissioning, user onboarding and operational handover, we help make the transition structured, low-risk and manageable for your team.
Solar, batteries and future upgrades
Many of the sites we work with either have existing solar and battery installations or are assessing them as part of broader upgrade programs. Our platform ingests data from these systems alongside grid supply and tenant meters so you can understand how onsite generation is being used, how much is exported and how benefits are shared between tenants and common services.
By aligning metering, billing, profit and reporting across solar, batteries and the embedded network, you can unlock more value from existing investments and make better-informed decisions about future upgrades. Combined with our finance options and smart-meter upgrade pathways, this gives commercial owners and facility managers a practical roadmap to better building performance, fairer cost recovery and stronger compliance outcomes without large up-front capital outlays.
End-to-end expertise and in-house delivery
Behind the technology is a highly capable in-house installation and service team with deep expertise across all facets of this vertical. From installing and commissioning meters, through integration and software engineering, to meter and data validation, automated fault detection and diagnostics and active monitoring of alerts, we handle the full lifecycle of your energy management solution.
This end-to-end capability means you have a single partner who understands the electrical infrastructure, the embedded network rules, the data and the software, and can keep everything operating as a coherent whole over time. For busy facility and asset managers, that translates into lower risk, faster resolution of issues and a clearer path to meeting both financial and compliance objectives.